It has been along time and whenever i head back to E!hub to see the feedback forms, all the feedback forms are still there, today i see a shortie who is at the height of 158 cm, around 23 tickets height or somewhere. Black skin, definitely a new face to me for patronizing in E! hub these few weeks.

I asked a golden hair guy who is going to the toilet that who is he, he says that the guy is their superior.

Which that gives me an idea that he must be an irresponsible superior since when he goes, he did not take the feedback forms along with him and never even come out to help the staff who may require help.

But nevertheless, forget about that case, i do sincerely hope that next time when i come. I can see that the feedback forms is being cleared.

I’m still vividly remember that the staff from zone-x said that to me once, “we do value your feedback for the machine and the staff so that we can serve you better...”

So please do not disappoint us as a customers by not taking the feedback forms back to the whatever place the management team stays at

I think in this forms shell have a feedback Thread also.

So we as a customers can feedback on the forms…

To Admin think about this as a feedback. That can make the forms better.

Aiyah now i know y they dun bring the feedback form back. Cos their service very bad!!!!!

kpo - 16 February 2009 09:39 PM

Aiyah now i know y they dun bring the feedback form back. Cos their service very bad!!!!!

hey i m agree with you… that services is too bad…

Hi,

I am writing in to complaint a staff at Downtown East Zone X named Mr Bryan Tan.

My child is playing a game called animal kaiser which cost S$2.00 per game on 17 Aug 2011, 11.00pm.After spending S$40.00 (20 games) she dont get any foil card,which is bronze,silver or gold card.  She is very disappointed and i approached your staff Mr Bryan Tan for some queries. I ask him why no foil card in that machine and he says he shuffle the cards cause this is the rule in Zone X, that can answer why after playing for 20 games my girl did not get a good card. He later replied “ I can open the machine for you to see but you must play 150 cards which is S$300” ......May i know is this how a staff should answer a customer? I am shock that he reply me like that......

What is he trying to prove? I got no money to play? Or he wants to play gangster and threatened me?

I am very sad this kind of service is provided by your staff. I am a ctmr and i talk to you nicely but i cannot accept a rude reply!!!!

Would really appreciate if you could educate your staff what is ctmr service.  Thank you and awaiting your reply.

Regards

hi all members.. i just joined this forums....hope that i find this forum as great community…